Streaming

How do I activate subtitles?
Turning on subtitles varies slightly depending on how you are watching videos. Conversely, if you see subtitles and do not have the option to turn them off,...
Mon, 6 May, 2024 at 5:21 PM
Supported Browsers
We recommend the following browsers when trying to watch or browse content. Browser Operating System Version Google Chrome  OSX, Windows, A...
Thu, 5 Aug, 2021 at 4:22 PM
How do I add programs to my watch list?
As a subscriber, you have access to our My List tool that allows you to save programs to your own list, such as if you find a program you want to watch late...
Wed, 11 Aug, 2021 at 10:07 PM
Is there a limit on the number of devices?
You can connect IZZY to as many devices as you’d like, but you can only be signed in to your account on 3 devices at any given time.  Sear...
Wed, 11 Aug, 2021 at 10:06 PM
Is IZZY available on Comcast?
It's important to note that it's only possible to access your content from our supported browsers and unfortunately Comcast Infini...
Wed, 11 Aug, 2021 at 4:02 PM
Troubleshooting a skipping or lagging video
Here's a list of solutions for various devices that should help fix playback issues. Any device: Make sure you have a fast and stable internet connec...
Thu, 5 Aug, 2021 at 4:23 PM
Why is a program not playing/buffering?
Our videos are viewable in a variety of different qualities, ranging from 360p to 8K. In “Auto” mode, our video player switches between all available qualit...
Wed, 11 Aug, 2021 at 4:03 PM