Streaming

How do I activate subtitles?
Turning on subtitles varies slightly depending on how you are watching videos. Note that subtitles may not be available on all videos so if you don't s...
Wed, 11 Aug, 2021 at 10:07 PM
Supported Browsers
We recommend the following browsers when trying to watch or browse content. Browser Operating System Version Google Chrome  OSX, Windows, A...
Thu, 5 Aug, 2021 at 4:22 PM
How do I add programs to my watch list?
As a subscriber, you have access to our My List tool that allows you to save programs to your own list, such as if you find a program you want to watch late...
Wed, 11 Aug, 2021 at 10:07 PM
Is there a limit on the number of devices?
You can connect IZZY to as many devices as you’d like, but you can only be signed in to your account on 3 devices at any given time.  Sear...
Wed, 11 Aug, 2021 at 10:06 PM
Is IZZY available on Comcast?
It's important to note that it's only possible to access your content from our supported browsers and unfortunately Comcast Infi...
Wed, 11 Aug, 2021 at 4:02 PM
Troubleshooting a skipping or lagging video
Here's a list of solutions for various devices that should help fix playback issues. Any device: Make sure you have a fast and stable internet conne...
Thu, 5 Aug, 2021 at 4:23 PM
Why is a program not playing/buffering?
Our videos are viewable in a variety of different qualities, ranging from 360p to 8K. In “Auto” mode, our video player switches between all available qualit...
Wed, 11 Aug, 2021 at 4:03 PM