Turning on subtitles varies slightly depending on how you are watching videos. Conversely, if you see subtitles and do not have the option to turn them off, that's because they are part of the video itself and cannot be disabled.

For browser and mobile apps:

 

Press the subtitle option (it should look like either a [CC] icon or a small chat bubble with three dots in it), like this:

 

 

For Roku:

 

  • Press the Home () button on Roku remote
  • Scroll to the Settings option and select
  • Scroll to the Accessibility option and select
  • Select Captions Mode and select your preferred subtitle mode

 

For Android TV:

 

  1. On your Android TV, go to the Home screen.
  2. At the top right, select Settings .
  3. Under "Preferences," select Accessibility. Captions.
  4. Select the source.
  5. Choose your options.

 

For Amazon Fire Devices:

 

  • Select a video to watch and start playback
  • Press the Menu option
  • Select Turn Subtitles On
  • Press Menu again to go back to the video

 

For Apple TV

 

  • Load the video.
  • Swipe down on the touch surface on your Siri Remote.
  • If available, the Subtitle option will appear and a list of the subtitles available will appear directly below it.
  • Select the subtitle option.

For iPhone/ iPad

 

  • Open the video you want to watch.
  • Tap anywhere on the screen to bring up the playback controls.
  • If subtitles are available, you should see a "CC" or "Subtitles" icon (usually at the top or bottom of the screen).
  • Select the subtitle option.


For Tizen apps:

  • press the back/return key on the remote
  • Go to Settings.
  • Choose Captions.
  • Customize how you’d like to see your subtitles/captions.

 

Please note that not all videos have subtitles—if you do not see them on the video watch page, they have not been added to that particular video.



Search the Help Center to find answers, or if you're still having trouble, please send an email to [email protected].