Account

Changing account details
Update your account details like name, email address, phone number or address, anytime by following these steps: Select account settings from the menu ...
Wed, 11 Aug, 2021 at 10:05 PM
How do I reset my password?
If the login page is asking for a password and you don’t have one or forgot yours, here is how to reset it: Please add ‘support@vhx.tv’ to your contact...
Wed, 11 Aug, 2021 at 10:05 PM
How can do I cancel?
If you have any questions or issues with logging in to your account and/or canceling your subscription, please send us an email and we will be happy to hel...
Wed, 18 Aug, 2021 at 1:31 PM
How do I pause my subscription?
If you signed up through our website, monthly subscriptions can be paused for one, two, or three months at a time. During this time you will not be charged,...
Wed, 11 Aug, 2021 at 10:04 PM
How do I log out?
You can log out anytime by clicking here, or visiting your profile button on the upper right-hand corner and clicking Sign out. Search the Help...
Wed, 11 Aug, 2021 at 4:01 PM
How do I add a profile picture to my account?
1.Visit your settings page. 2.Click the Upload button underneath the profile circle photo spot. 3.Choose a photo from your computer/de...
Wed, 11 Aug, 2021 at 4:01 PM
How do I get an invoice or receipt of my purchase/subscription?
 The receipt/invoice can be found at the bottom of your confirmation email that we send when you first purchase/subscribe. You can check that, or c...
Wed, 11 Aug, 2021 at 4:01 PM
How do I switch from a monthly subscription to a yearly subscription ?
If you have a monthly or annual subscription and want to change to the other one, you can do so on the purchases settings page: Navigate to the&n...
Wed, 18 Aug, 2021 at 3:40 PM
How do I remove\change my saved credit card?
You can edit your billing information any time on the billings settings page.  - https://streamisrael.vhx.tv/settings/billing  ...
Wed, 11 Aug, 2021 at 10:04 PM