If the login page is asking for a password and you don’t have one or forgot yours, here is how to reset it:

  1. Please add ‘support@vhx.tv’ to your contact list to ensure messages from us do not end up in your spam folder.
  2. Make sure you are logged out here
  3. Visit the login page and enter your email address.
  4. Click Next.
  5. Underneath the password field, select Reset your password.
  6. Enter your email address on that page and select Reset Password.
  7. If you are an active customer, you will be emailed a link to set a new password. Check your email inbox for that link.
  8. Click the link in the email and reset your password.

Search the Help Center to find answers, or if you're still having trouble, please send an email to hello@israelmedia.group.